Joseph Cala's Posts (53)

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Joe Cala is a specialist in motivation, positivity and sales strategies in the automotive industry. Joe is the General Manager of Dealer Synergy and has a total of 14 years in the automotive industry, holding positions from Sales Person to Used Car Manager, New Car Manager to Internet Sales Manager, and eventually Internet Director.

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What will you take away? 1. How to change the way you think about hearing “No” from a customer. 2. How to identify why someone is objecting or saying “no”. 3. How to build up and strengthen your rebuttal muscles. As much as I’d like to have every customer say, “Yes” every time I ask for the sale, it’s crucial to my development and growth to hear, “NO”!
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By the end of this Webinar we will answer these questions and provide a strategy to implement in the handling of our customers. 1. What do customers want? 2. What do customers see when they look at our websites, inventory, appearance, showrooms, etc.? 3. How do customers want to be treated? 4. Does it really matter what the customer sees, feels and thinks?
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Keep Calm & Close The Deal!

Last day of the month people! Get everything you can today and make every deal possible! Revisit missed opportunities and close with urgency! Remember that today will always be the best day to make it happen! Finish Strong! Hit your bonus levels! Refuse to quit! Stay positive! Keep asking for the deal! Have a great day! Keep calm & close the deal!
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1 Week Left!

From today forward we have 7 total selling days left. Push hard all the way through till the end. Revisit customers that came in and didn't buy. Relook at their trades. Check all other possibilities. What if they were on another vehicle? What about longer term? Used? Certified? New? Lease? One Pay Lease? More Down? Co-Signer? Turn up the heat! T.O everybody. Stay focused. Be happy. 

Internet departments hammer the phones. Bang out 17 calls per hour. Stay on Script. Set appointments. Directors, T.O the calls. Drive your departments. Set the tone. Motivate! Inspire! Train! Teach! Lead & Guide Your Team! Finish Strong! Don't look at the negatives. Focus on the positives. Take the lemons and make lemonade! Have a great day! Let's have a record breaking final 7 days! All things are possible baby!!!!!!
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