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http://www.seanvbradley.com

Dealer Synergy LIVE Onsite Training -Very Unimpressed with Mystery (Phone) Shopping Car Dealerships in Chicago... WOW

I was onsite at a progressive Chevy Dealership in Chicago and we Mystery Shopped about 5 dealerships... They were all shocked by how bad the phone calls went. EVEN the "Big" dealerships totally blew it on the calls.

It is a fact that the Phones are the MOST underutilized tools at a dealership. 

*** I am editing the actual videos of the Mystery Shops... CRAZY!

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