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AIS Interviews Pete Lazic, Sales Manager Of BMW Of Orland Park (20+ Years As An Automotive Professional)

I recently was onsite at BMW of Orland Park conducting Showroom Sales & Internet Sales training with the entire dealership as well as some of their sister stores from the Zeigler Auto Group. After training I had the opportunity to interview Pete Lazic, Sales Manager of BMW of Orland Park. Pete has over 20+ years in Automotive Sales and is a great car guy. You will enjoy Pete's wisdom!

http://www.automotivedigitaltraining.com 856-546-2440

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Linking Social Networking For Business

Social Networking for Business does Work! I needed to mention that first to my readers and help them move beyond what may have already become an impossible or even expensive venture. I have been working with social and networking sites over last decade and in the last five years I have been implementing and testing a series of strategic processes and procedures designed and profitable for the Automotive Industry on a local dealer level. Today I want to bring to the attention of those who are or those who desire to utilize Social networking for business and need to see a return.

The process and the message can be the beginning of your success or the start of your failure, our approach to social networking and how we choose to market and/or advertise effectively must not contain any traditional type platforms that we may have had success with in the past. We have entered a new Paradigm and the Rules For Engagement Have Changed, I have monitored other industries, their do's, their don'ts and how they play by the rules inside this new Paradigm and many of us have taken an approach as a consumer…..here is where we go wrong!! The true connection must come through a chosen message to your customers and then that message must be placed everywhere your customers and potential customers are located online.

 

The viral marketing effect or the principals’ of viral marketing, for which many have already experienced success, can be manually implemented to work for your business, connecting your message and moving it across the internet, has become the end result of SCD and ASMN. The processes I have introduced to The Automotive Industry is a science, but a controlled and manageable science that can be taught, monitored and profitable through technology and the human element.

Dr. Harold Elam Jr
Bleecker Automotive Group

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Prospecting Advice From A 30-Car Guy

 

Last year I wrote an article that I received literally HUNDREDS & HUNDREDS of emails, calls, social media messages from OEM reps, Dealer Principals, GMs, Sales Consultants, Automotive Professionals from all over the country.  The article was so popular that I created a webinar that over 500 dealers signed up for. I then uploaded that webinar to www.automotiveinternetsales.com  (Via YouTube) and that has almost 6,000 views. Because of the huge success of the article and the webinar I decided to create a curriculum for Associations such as the Detroit Auto Dealers Association (DADA) And the Greater New York Auto Dealers Association (GNYADA).  Here is part two of that article. I am going to go deeper on ideas of prospecting in 2013, 2014 and beyond.  

 

Remember the saying “Car Sales is like owning your own business”…? Then act like it! It is NOT 1983, its 2013. Don’t prospect like you did 30 years ago, like you did 20 years ago or even like you did 10 years ago! You need to get with the times and prospect with resources and strategies of this Millennium! 

 

First and foremost, 92-99 percent of Americans go online BEFORE they ever step foot into a dealership! So, if you were going to go fishing, would you go to the beach and cast your fishing line in the sand? No, of course not! Then why would you do it at the dealership? You need to fish, where the fish are. So, lets start there.

 

 

 

 

Here are the MOST powerful online (Not the ONLY, just the most powerful) places to prospect for an Automotive Sales Professional:

 

  • Google
  • LinkedIn
  • Facebook
  • Twitter
  • YouTube
  • Online Classifieds
  • Blog Sites

 

It is important to create a strategy for each of these areas and stick with it. It is counter productive to start initiatives in multiple areas without a strategy, without consistency.  In other words, either do it or don’t do it.

 

Lets start with the big (fishing) pond… GOOGLE!

 

If you know that almost every single person goes online BEFORE they step foot into the dealership, then you need to show up NUMEROUS times on the first page of Google. Think of your dealership, your OEM. They must have a Google strategy. So, if they have one and you believe “Car Sales Is Like Owning Your Own Business”. Then you too need to dominate Google.

 

Are you even showing up on Google? I am NOT talking about if someone types in your name into Google, do you show up. I am talking about if someone is searching for:

 

  • New Car Sales
  • Used Car Sales
  • Trade-In information
  • Aftermarket Sales
  • Bad Credit / No Credit Car Loans
  • Service Repairs, Oil Changes etc…
  • Car Buying Tips
  • Car Maintenance Tips
  • Car Reviews
  • Tips, Advice, Secrets
  • “How To Buy A Car”
  • The specific franchises you sell…

 

I can go on all day long but think about it PLEASE! Most people go online to research, find & surf, compared to people who go online to BUY. So, you should be coming up in Google (And other search engines) for the “Point Of Interest” shopper and for the “Point Of Purchase Buyer”.

 

Here are ways / strategies that you NEED to be enveloped in to dominate Google:

 

  • A Professional Website –Yes, that is right I suggest that ALL Sales “Professionals” have their OWN “Professional” website.
  • Search Engine Optimization – That website needs to have BOTH “onsite” and “offsite” SEO strategies. Just because you have build or purchased a professional website does NOT mean that site is optimized. Also,  websites need continuous optimization.
  • Video Search Engine Optimization (VSEO) -  VIDEO, VIDEO and MORE VIDEO! Sales Consultants can dominate Google with Video SEO. It is EASY and FREE!!
  • Online Reputation – Sales Consultants MUST have a POWERFUL online reputation strategy.  Reviews INDEX on Google! The more reviews that you have online, the more times you and your name can show up on the first page of Google. There are also numerous online reputation sites that you can focus on:
  •  
    • Google Reviews
    • Yelp Reviews
    • Dealer Rater Reviews
    • Yellow Page Reviews
    • Edmunds.com Reviews
    • You can create your own review site or review blog
    • Pictures – Believe it or not but images index very well on Google. They can be straight images or within an image sharing site or engine like:
      • Flickr.com
      • Pinterest.com
      • Photobucket.com

 

** Here is an AWESOME strategy:

 

  • Create an LLC (Legalzoom.com is CHEAP). The LLC can be something like “Philadelphia Car Sales” or “Cherry Hill Used Car Sales”
  • Make sure the “company” name is “Geo” (geographically targeted”)
  • Now that you have an OFFICIAL “LLC” or Corporation… you can create a BUSINESS page on Google!!
  • I would also create BUSINESS Social Media Accounts (rather than personal ones).

 

If you believe that car sales is “like having your own business”. Then you need to act like it! You need to seriously make it your own business. I do suggest that you ask your Dealer’s permission and or advice on anything you see in this article, before you just run and do it. These strategies are powerful and serious. 

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Sean V is paying me!!!!

 

 My name is Robert Wiesman, a true front line automotive sales professional. I have roughly about a year and a half in this business and if want to be a six figure player YOU NEED TO INVEST AND TREAT THIS LIKE YOUR OWN business!! I can not stress that enough! Everybody knows it, everybody says it, but hardly any one really does it! I do!!

 

Invest in yourself

1. Look good

2. Drive what you sell

3.Training materials, role play everyday and when you get home with your signifigant other, buy any books, audio, dvd and virtual training you can get your hands on, Derek Jeter hits the batting cage daily, if you are a pro you should as well.

4.Dominate social media, custom pages, solid informative content. You can not post too much.

5. Brand yourself. Look at www.robertwiesman.com. Build yourself as a brand and keep it in front of people.(Not going to give away all my secrets.

6. Your own website. Make yourself stand out to your clients as a true professional. 'Before we get together sir take a moment and check out my web page to learn a little more about the services I provide. Helps with credibilty. Keep it posted consistently with strong information that will make it a resource for car buyers.

7.YouTube Channel. Consistently record informative videos that give great information on one of life's biggest accomplishments buying a new car. Service tips, specials, up keep, performance, etc.

8.Prospecting tools. Keep your name in front of as many people as possible. Stickers with your information on them in the door jams and gas cap, pens of course drop them off at every bar, restaurant, etc. magnets for the refridgerator, insurance/registration card holders with your information on it, referral cards with your bird dog program on it,brochure with your information and a brief desription of the services you provide. I use many more and I am determined to stay on every ones mind and stay in front of as many people as I possibly can.

9.Marketing. Treat yourself like you are the dealer. Utilize SEO, VSEO, old school but effective is ads in local magazines ad newspapers. Radio is still solid but what is even better is being a guest on a local talk radio show as an "auto expert". I can not stress how important it is to brand yourself and keep your name buzzing and on the tip of everyones tongue. I am not going to give you all my creative ideas.

10. Technology. Maximize and utilize all this amazing technology. The iPhone and iPad have some great tools to run your business more efficently. This is 2012 baby it's time you joined us!

 

There are many other ways to invest in yourself and YOUR business. It really is your business so why would you even think for one second you do not need to invest in it? Treat you as if you are the dealer, the entity. Become a house hold brand, that is a automotive professional that geniunely cares about others vehicle needs.

The few ideas I listed above will plant many seeds and if done on a consistent basis will turn into many many deals that come to the showroom asking for YOU!!!!

Put your money where your mouth is!

www.robertwiesman.com

 

Robert Wiesman

717-816-9313

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