http://www.DealerSynergy.com 856-546-2440 

Dealer Synergy is the Automotive Sales Industry’s number 1 training and consulting company. Dealer Synergy is a 9 time Dealers Choice Award Winner. Over last 13+ years DS has trained over 25,000 Automotive Sales Professionals and Managers and worked with over 1,100 individual roof tops! Dealer Synergy will help you and your dealership sell more cars, more often and more profitably by proactive education and training for Showroom Sales, Internet Sales, Phones, BDC and much more. To find out more, call Dealer Synergy today and ask for a free needs analysis.

After many years, Sean V. Bradley is proud to announce that he will be partnering with Digital Dealer once again.

Sean will be writing for Dealer magazine, writing for the Digital Dealer blog, speaking at Digital Dealer workshops and conferences, and has formally invited the executives of Digital Dealer to represent at the Internet Sales 20 Group.  

There is so much value in synergy.  The partnership between Sean V. Bradley, Dealer Synergy, and Digital Dealer will be beyond powerful and help dealers across the nation sell more cars, more often, and more profitably.

Reshaping The Industry’s Economy
The millennial. Individuals born between 1980 and 2000 comprise ‘one of the largest generations in history’. In a recent article “Millennials Coming of Age”, by Goldman Sachs, millennials are not only poised to reshape the economy, but are about to move into prime spending years. Millennials overtook Baby Boomers, ages 51 to 69, as the largest generation according to the U.S. Census Bureau.

Women of all age groups are buying 4.5 out of every 10 vehicles. However, of those millennial buyers, 53% are women. Honing in on what factors contribute to car purchases made by millennial women can help dealerships step into a larger market share.

How Millennials Stand Out From The Crowd
What makes millennial women stand out from non-millennial women? According to Women-Drivers.com, millennials ranked price, style, brand, color and warranty as top factors for car purchasing. Trustworthiness and respect ranked as the top two reasons to buy from a sales advisor. Additionally, millennials who are adept at using reviews in many product categories, use car dealer reviews readily to help them locate what dealerships to do business with.

Millennials Are Digitally Engaged with Dealers
Since millennial buyers have grown up with the internet and smartphones, they are highly connected with social media. Goldman Sachs states that 44% of millennials text message, 16% blog, 38% instant message, and 38% are engaged in social media. For example, Women-Drivers.com reports that social interaction is critical:

• 44% of millennial respondents viewed a dealership’s Facebook page, an average of 10% higher than non-millennials.
• 67.5% of millennials furthered to “Like” a dealership’s Facebook page, an average of 10% higher than non-millennials.

One takeaway would be that millennial women are more evaluative that non-millennial women. Additionally, millennial women are open to using dealer’s social communities.

Social Selling Sales Advisors
Connecting with this group means engaging a generation that places effort to find answers within an electronic style of communication. A style that’s silent but not soft-spoken, educational but not elusive, and often promotes multitasking. Their energies are to be reigned in with true and genuine interest.

Millennials interact with Instagram, Twitter and Facebook as social media mainstays. What are sales advisors doing to grab ahold of a portion of engagement? Smart sales advisors build leads off their successful sales relationships. They ask for the referrals and reviews, and the satisfied customer happily provides. Behind the scenes lay electronic connections ready and waiting. “Friend” or “Follow”, those requests and actions taken upon referred names create a plethora of potential customers. Social profiles built by sales advisors with the intent of building leads is becoming a new system of lead generation.

Be Personable and Prosper
Our data reports that millennial women travelled further to visit showrooms and are less likely to shop the nearest dealership. Goldman Sachs points out in its article that millennials have less money to spend, while industry reports show that younger buyers have little interest in negotiating the purchase price. Sales advisors could capitalize on their discussions with millennial women and secure a more decisive market.

Does your advertising speak to this segment specifically, and not just have a women spokesperson on a sports TV or weekend ad? Listen to the millennial woman and bring the showroom tour into a vision of comfort, longevity, service center and multitasking lounge that serves as a hub for the busy woman scheduling around work, school and personal time. Become the dealership that cares about the millennial women buyers and prepare to excel in your sales across the board by applying the principles of being personable, relatable, and interactive.

‘Buying a car’ versus ‘shopping without buying’ emits a varied set of emotions for women car buyers.

A new Women-Drivers.com study reveals that when there is money in the game, emotions dial up with the heightened sense of commitment. The data reported by women in the 2017 US Women’s Car Dealership Report shows that is it only natural when buying a big ticket item that the buyer's excitement level escalates.

But there’s more than that.

When Purchasing, women report:

• Confidence wanes by 9 percent
• Nervousness goes up by over 10 percent
• Feeling Overwhelmed increases
• And, more.

5 Ways to help Position the Value of your Dealership and Bolster Women’s Confidence
The chances of an under-confident woman recommending your dealership to friends or family is not very high and, in fact, her negative emotion(s) could result in an unfavorable review. Buying a car is a big decision for anyone, and the sales process includes a series of emotions that can be positive or negative and can be greatly influenced by your sales team. Learning how to turn an apprehensive shopper into a happy, satisfied buyer will pay off now and in the future.

Women are buying 4.5 out of every 10 new cars. Business is competitive.

Make Selling, Advertising, and Marketing to them a priority.

DOWNLOAD WHITE PAPER NOW

Why?

They don’t work on mobile, and never did. Over 60% of YouTube views are on mobile.

So how can add interactivity to your videos now? And how can you get that same experience on mobile? YouTube Cards and End Slates.

Below is a guide on how to implement end cards in your videos, and drive more subscribers and views to your other videos.

Repost from: 

TUTORIAL: HOW-TO CREATE A CUSTOM YOUTUBE END SLATE / CARD [CREATORS TIP #64]

by: MARK R ROBERTSON

http://tubularinsights.com/outro-end-slate-youtube/

Creating a custom, interactive end slate (A.K.A. tail slate, outro, end screen) for the end of your YouTube videos is something that I recommend in all of my talks and to all my clients looking for best practices in YouTube marketing.  They offer a great way to drive awareness and views to your other video assets, increase engagement and subscribers, and using interactive annotations along with it can also help with rankings in search. Custom end slates can also be used to reinforce your brand or even take the focus away from YouTube’s default related videos end screen.

On this week’s Creator’s Tip, Tim demonstrates how we create our outro slates for videos on the ReelSEO channel.

Benefits: How to Use Custom End Cards for YouTube

Typically the way we use outro slates is to annotate to previous videos we’ve done.  The subscribe button will generally be there and people can listen to the end of the show while it’s fading out.   This is important because, YouTube is paying more and more attention to how much time videos contribute to people’s overall viewing session on YouTube.  If your video can do more to send more views and more traffic to your other videos, then your videos will rank better in search and do better for audience retention.

Additionally, viewers may be more inclined to click on subscribe when they are reading some of the titles.  They may think to themselves, “This channel is making other good content.”  Even if they don’t click on some of the other videos, they’re more likely to subscribe because they have a glimpse of some of the other videos you’ve done.

How to Create a Custom, Interactive YouTube End Slate

Although we use Adobe CS6 Premier Pro to create our outro, you should be able to achieve the same effect with any other decent video editing software with the exception perhaps of iMovie and Windows MovieMaker.

First off, be aware there are numerous different layers. The bottom layer should be the background.  If you turn the visibility off, you will see that the background goes away.  If you turn that visibility back on it appears again.

The next layer can be the titles of all your video clips and continues all the way up to the logo.  The visibility of each layer can be turned on and off.

If you’ve worked with layers before, you know the way it works is it starts with the top layer and you look down through all these layers.  If you want to move the layers around, you can do it until you get each layer in the position you want it.   Now you know what you want on your layers, and you’re ready to start.

• Use key frames.  You’ll probably want to start with 100% scale for the position to be nice and centered.  Select the frames you want, and key frame them.
• Find where you want it to end.  This is probably going to be at around 43%.  If you remove these key frames, you would see that it would just stay on top of all of your other stuff.  So you want it to get smaller.
• Move the frames where you want it to end.  You’ll have them the right size, but in the middle.
• Move them to the place you want them.
• Go to your effects.  Keep moving them by dragging them where you want them.  Then zoom them in until they fit in the area.
• Add your titles underneath.
• At the end of your video, be sure to freeze about 15 frames so that when you add the pause annotation your video does not look like it jerks.

YouTube End Card Template:

Here’s a link for you to download a template that we’ve created for our YouTube Outro – http://rseo.co/Ubt8xQ

Hopefully this will help you think of some neat ways to create a custom end slate for your videos and increase engagement, views, rankings and more…

QUESTION: What other creative ways can you think of to use a custom outro or end slate on YouTube videos?

http://www.BradleyOnDemand.com/ 856-546-2440

After Almost 5 Years, Make Money Mondays Will Be Taking A Break - 2017

In this week's Episode of Make Money Mondays Sean V. Bradley, President of Dealer Synergy, announces that this is the last week he will be creating Make Money Mondays. Do to the enormous growth of all of his companies, it has become too time consuming to continue with these free videos. However ALL the Make Money Monday videos will be accessible to members of Bradley On Demand by going to www.bradleyondemand.com. For more information about Bradley On Demand, please contact Dealer Synergy at (856)-546-2440. Within this video Sean recaps on some of the things the Automotive Industry has taught him over the past 18 years that he has been in the business. Some of the key points include that practice doesn’t make perfect, practice makes permanent. Also that the second you become more effective is the second that your pay raise kicks in. Make Money Mondays is taking a hiatus but it may not be gone forever!

To visit all of our Make Money Mondays in one place visit: http://www.MakeMoneyMondays.net/

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776.

This Video Was Created by Dealer Video Production
Visit http://dealervideoproduction.com/ for More Details

http://www.BradleyOnDemand.com/ 856-546-2440 

In this week's Episode of Make Money Mondays Dealer Synergy's Nation Sales Director, Joseph Argento, explains how as the Manager, you need to help your employees check their attitudes at the door. You are a coach and a leader, you need to help your employees with their problems in a professional manner in order for them to perform up to standard at their job. The more you help your people succeed, the more you will succeed.

Make Money Mondays - Special Edition - Attitude Adjustment

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/ 
856-546-2440 

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group! 
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776


This Video Was Created by Dealer Video Production
Visit http://dealervideoproduction.com/ for More Details

http://www.BradleyOnDemand.com/ 856-546-2440 

In this week's Episode of Make Money Mondays Dealer Synergy's Nation Sales Director, Joseph Argento, explains how to assess your employees sales performances. It is based on the metrics of what you as a Manager and your management team feels are your benchmarks. You must factor in volume, total gross, the average gross per unit, the closing percentage and the CSI. It's important to take the time to assess and coach individually. Following these steps will help the dealership sell more cars, more often, and more profitably. 

Make Money Mondays - Special Edition - Assessing Sales Performances

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/ 
856-546-2440 

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group! 
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776

http://www.BradleyOnDemand.com/ 856-546-2440

In this week's Episode of Make Money Mondays Dealer Synergy's Nation Sales Director, Joseph Argento, explains how you need to lead and motivate your team if you want to be successful. You need to get your people behind you and supporting you which means, everyone has to be on the same page. Everyone needs to understand the goals of the dealership, how to approach those goals, and the consequences if those goals are not met in order to work well as one unit. It's about planning, being on the same page, motivating, and the execution.

Make Money Mondays - Special Edition - Lead & Motivate Your Team

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776

This Video Was Created by Dealer Video Production
Visit http://dealervideoproduction.com/ for More Details

http://www.InternetSales20Group.com Call 856-546-2440 and speak to Joe Argento or Billy Vamvakidis for details.

3 Scholarships Available For The Upcoming Internet Sales 20 Group 3- Day Training Conference In Philly July 10th - 12th 

Industry experts tell us that car buyers go to 1.6 dealerships to buy a vehicle.

From the Women-Drivers.com 2017 US Women’s Car Dealership Report, we find that number to be true for half of women car buyers. The other half report a very different answer altogether. An amazing forty-six percent of women car buyers are going to twice the industry average, or 3.2 dealer visits.

Which begs a few questions:

1. Are the industry experts talking to enough women when conducting their research?
2. What evidence do you have that the women coming into your store are buying from you? Do you track guests that are overlooked and leave? Do you measure these lost sales and put new behaviors and practices in place to re-capture them?

In the “How Many Car Dealers Are Women Buyers Visiting” white paper, learn that 60% of women who leave a dealership without buying, do not return. Understand what the top 5 reasons are for not buying at a dealership – do any of these sound familiar when women leave your store?

Discover what top dealerships are doing to earn her buy-in and create the right conditions for the sale on the first visit. Sixty-two percent of women report that they return to the dealerships where they first purchased their vehicles to then have them serviced. This highlights the potential to grow value among this critical market segment.

Download your copy of the report

This week on Think Tank Tuesday, Ally & Haley take over to reveal how to make a great logo for your business.

What does it take for consumers to remember your name? Watch this week's episode to find out!

We’d love to hear what you have to say. Comment below and follow us on Facebook.
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http://www.BradleyOnDemand.com/ 856-546-2440

Make Money Mondays with Sean V. Bradley - BDC Prior Customers & Orphan Owners

In this week's Episode of Make Money Mondays Sean V. Bradley, President of Dealer Synergy, explains the importance of orphan owners at your dealership. NADA says dealerships have a 70% attrition rates. When these sales people leave, their previous customers do not have a resource at your dealership. This is where you should want to adopt every previous customer and make them into your own. You should look as these orphan owners as a possible lead and should be proactive in trying to work with them.

To visit all of our Make Money Mondays in one place visit: http://www.MakeMoneyMondays.net/

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776.

Have you ever put an item in your shopping cart on Amazon and then started getting emails and ads about that product? It might seem like the product is following you around the internet.

Well, these products ARE following you. And on this week's Think Tank Tuesday, I'm going to show you step-by-step exactly how you can do this for your own company.

We’d love to hear what you have to say. Comment below and follow us on Facebook.

Website: http://www.ppadv.com
Facebook: http://www.facebook.com/PotratzAdvert...
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http://www.BradleyOnDemand.com/ 856-546-2440

In this week's Episode of Make Money Mondays Dealer Synergy's National Phone Trainer, L.A. Williams, explains techniques on how to deal with angry customers. You need to know how to handle an angry customer and be able to stay positive and polite. You cannot allow the customer to lead you down the path of anger. You never want to get mad at your money, and your customers are your money.

Make Money Mondays - Special Edition - How to Deal with Angry Customers

If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440

For more information about Dealer Synergy, visit http://www.DealerSynergy.com/

Sign up now for the next Internet Sales 20 Group in Philadelphia, July 10-12!
http://internetsales20group.com

If you have any questions, call or text Sean on his cell 267-319-6776

Stop pouring money into your Google AdWords campaign. It's time to start optimizing! Google has some new changes that you should start utilizing for your marketing strategy.

On this week's Hard Facts, Samantha will reveal how you can create and test landing pages based on campaigns, ad group, and keywords...on your own. 

We’d love to hear what you have to say. Comment below and follow us on Facebook.

Website: http://www.ppadv.com

Facebook: http://www.facebook.com/PotratzAdvertising

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http://www.InternetSales20Group 856-546-2440

Do NOT miss the #IS20G10 in Philadelphia!

Internet Director Sandra Dellolio submitted a Word Track to enter into the "King of The Ring" Contest in Philadelphia, July 10-12, 2017.

Sixty-two percent of women report that they return to the dealerships where they first purchased their vehicles to then have them serviced. This highlights the potential to grow value among this critical market segment.

Changing family dynamics have put women squarely in the driver’s seat with an estimated one-half of all cars sold being purchased by women who are then directly responsible for decisions involving vehicle maintenance and service appointment scheduling.

This makes offering post-sales service on her terms a value proposition worth embracing.

It All Adds Up
From our 2017 US Women’s Car Dealership Report, game-changing data offers a new view of the Top 15 service drive brands rated and ranked by 4,653 women when at their dealerships.

Dealer Satisfaction Scores – High trust and comfort levels are must haves for women.
Fixed Operations Income – Service alerts and courtesy vehicles keep her coming back.
Future Purchase & Referral Rates – Listening without interrupting earns repeat business and valuable referrals from her.

Service, Please!
Becky Nixon, an industry authority and Director of Fixed Operations Training for David Lewis & Associates, offers the following:

“Psychologists tell us that women are generally detail-oriented and inquisitive by nature. Convenience being the key, all recommended repairs or maintenance must come with an honest and definitive timeline attached.”

Women who buy from Women-Drivers Certified Trusted Dealers confirm this. They want their questions answered, cars serviced in a timely manner and a service experience that makes them feel good. Making women feel heard, appreciated and understood goes a long way toward earning their repeat business—and referrals. And, very positive reviews.

The Last Word – Distinguish
There already exists a time frame for women to return to their original dealership for recalls or mandatory service visits associated with vehicle warranties. To keep them coming back after those years have passed, it’s imperative to offer relationship-building perks which distinguish your brand, like:

• Free car washes or annual ‘we-appreciate-your-business’ detailing offers.
• Comfortable seating in lounge areas, Wi-Fi connectivity with nearby power outlets, entertaining play areas for children, and clean restrooms.
• Refreshment stations stocked with quality coffee, tea, water and healthy snacks.

Adopt marketing strategies that speak to women’s concerns. Your website and e-newsletters are the avenues for targeted messages and selling strategies when they shed light on service offerings of benefits and provide a deeper understanding of maintenance procedures.

Women rely on these resources for links and data that help them assess a potential need for repairs (i.e. worn out windshield wipers, squeaky breaks). Educational content that is aimed at ensuring their families’ safety can boost a dealership’s brand image and trust among women.

Note: Women’s #1 requested concierge item is a courtesy vehicle. What lasting impression are you leaving your female clients in your highest gross margin department?

Which personality type are you? Better yet, which personality type are your customers? It definitely gives you something to think about when it comes to the content strategy of your campaign.

Take a look at this week’s Think Tank Tuesday to fit this new strategy into your social media or website content.

We’d love to hear what you have to say. Comment below and follow us on Facebook.

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