http://www.internetsales20group.com
General Sales Manager Gives Some Advice From His 18 Years In the Automotive Sales Industry.
JP Hocking, the General Sales Manager of Bill Dube Hyundai in Wilmington Massachusetts
was kind enough to sit with Automotive Internet Sales.com and give an interview. JP has been in the automotive sales industry for over 18 years and he shares some of his wisdom and experience with AIS.
Comments
Great advice. Culture and environment is always first. Process will never work without those things first. Process becomes more about the process than the customer. A road to the sale digitally or conventionally is a hindrance if it does not combine TLC - Thinking Like A Customer. Also, your advice on leadership is spot on. The industry has bogged done in managing deals and people rather than leading people with all the components that makes deals become easy. Without the culture, environment and leadership you have the turnover problems that still plague the industry. Ver good and straight forward advice. Good job.
Great thoughts and advice, from one JP to another JP, thanks practicing the process and the art of the sales procedure is one area I need to work on.