“A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort.”
Herm Albright
Yesterday we had an off-day as a department. Some of us - myself included - were more "off" than others. Let's not lose the lesson. We still managed just shy of a 40% Contact-to-Appointment Set rate. That's much better than we did in the past! We only set 10 appointments however and our 3 Minute Books tell us this is because we were roughly 120 attempts off of where we should have been at the end of the day. I've met with each of you this morning after our 3 Minute Books and I think we have the right plan to correct it and get our momentum back on par with what we've been doing.
Pull me aside and talk with me about anything you need, I'm all ears and always open.
Let's do this!
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