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Picture the following scene. You're throwing a party. You have even sent out invitations. You have allowed your guests to each bring a +1 or even +2. Fastforward. It's the party. You're standing by the door, casually talking to a friend of yours. Every so often another one of your guests strolls in with one or two people you have never met before. And, you completely ignore them even after they've extended their respective hands to greet you. That party isn't going to last very long. 

When your Twitter account receives new followers, whether it's two or ten, are you ignoring them? Or, are you reciprocating their virtual handshake? It should be custom for any dealership or business to at least thank their newest followers. They have, after all, taken the time to check out your page and click the "Follow" button. You should be grateful that someone cares what you have to say. This may seem like a silly topic to discuss, but it ties into the larger problem that most dealerships face when it comes to social media. The anti-human tweeters, I like to call them. J.D. Rucker recently touched on this (See here: Dealer Should Posts Fewer Links and More Interactions, Text, and Images

It's so simple, yet many fail to do it. When we were children, we were always taught to say "Thank you" upon receiving something from a friend, family member, neighbor, and so forth. On Twitter, it should be no different. It only takes a few seconds to tweet to "@ILOVEFORD123" and say "Thanks for following!! Looking forward to connecting." Depending upon the person, you may not even hear from them ever again. But, that's not the point. The point is that you're building an online community and the evolution of your virtual network starts with a simple handshake. 

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Comments

  • Thanks, guys! Like I mentioned above, it may seem like a tiny percent of what goes into sustaining a strong social media presence, but that doesn't make it any less important. Even if you're only getting a response from 1 out of every 5 NEW followers, you're still establishing and starting a connection/relationship, which can go a long way! 

  • Great post Kevin! You are spot on!

  • Southern courtesy.

  • Great post Kevin! You are so right!! I myself sometimes get so busy and sometimes don't have an opportunity to thank my new followers or thank the people that retweet my posts. But you are SO RIGHT. I need to make more time... We are NEVER to bust to thank someone or acknowledge someone-

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