Blog

Let me introduce myself, I'm Karen, otherwise known as "Ma" here at Alan Vines Automotive.  I'm an ISC, have been for over a year---and I might possibly be the oldest ISC within Dealer Synergy's Network. I've worked in the telecommunication industry for about 30 years and I'm thoroughly enjoying my transition into the Automotive industry---lots of challenges and something new everyday!  

I have this question quite often from people outside of work, just what do you do at the dealership?  When I answer with, I'm an Internet Sales Coordinator, I receive a puzzled look from whomever's asking, and then they say, "you don't sell cars?"  Previously I was in a face to face sales position an enjoyed it very much, so the people that know me automatically think that I would be selling face to face.......however, when I start explaining just what I do, they understand that I really have the best of both worlds  I get to talk to people over the phone (sitting on my butt and talking all day---a match made in heaven!) I'm able to build a rapport with them in order to sell myself, and then go on to sell our dealership, when a customer comes in that I have worked with and wants to meet me, it's really nice to shake their hand and it makes me realize, I did my job! 

This is a job that I don't take for granted, one that takes constant training as well as an upbeat attitude. As I tell everyone, we have a great group of people in our department, each of us unique, but together we are strong and we will be the BEST internet department in the United States! 

If you haven't noticed, I do suffer from ADD, so keeping on one subject is not my forte!  I do look forward to whatever the future brings with our team & ALAN VINES AUTOMOTIVE!

Happy Calling!