Car Salesmen and Dealerships are only out to get their money and could care less about the customer.
They will sell anything to anyone just to make that sale. That is what I truly thought before I started
working at Mike Anderson Chevrolet. What I found was that car salesmen DO have heart, and actually want
to sell the right car to the right person. In my experience, there are many salesmen who really do care.
They go out of their way to get the customer the best deal possible. Dealerships do get a bad rap, but I
have learned there is a lot more to selling cars. You need to listen to the customer. Find out what their
expectations are. Working in the BDC department, I have learned every person is different and has
different needs. Listening is key to making the customer happy. Being a team player is also a big part of
selling cars. All the Departments need to be on the same page so that the customer gets the same information
and their experience is the best it can be. If the customer starts out with the BDC department, we try to
get all the information needed to help not only the customer, but also the salesperson, this way when the
customer walks in the door, the salesperson will have all the information and can continue helping the
customer without having them customer repeat everything a second time which can be very frustrating. Making
the customer feel comfortable and important is a big part of selling them the car they want. Buying a car is
a big expense, I have found that the employees of Mike Anderson Chevrolet really do try and make their
experience a good and happy one. The best part is after all the wheeling and dealing, when the customer is
handed their keys and the big smile is on their face, you know your job has been done. You helped make someone happy.
They will sell anything to anyone just to make that sale. That is what I truly thought before I started
working at Mike Anderson Chevrolet. What I found was that car salesmen DO have heart, and actually want
to sell the right car to the right person. In my experience, there are many salesmen who really do care.
They go out of their way to get the customer the best deal possible. Dealerships do get a bad rap, but I
have learned there is a lot more to selling cars. You need to listen to the customer. Find out what their
expectations are. Working in the BDC department, I have learned every person is different and has
different needs. Listening is key to making the customer happy. Being a team player is also a big part of
selling cars. All the Departments need to be on the same page so that the customer gets the same information
and their experience is the best it can be. If the customer starts out with the BDC department, we try to
get all the information needed to help not only the customer, but also the salesperson, this way when the
customer walks in the door, the salesperson will have all the information and can continue helping the
customer without having them customer repeat everything a second time which can be very frustrating. Making
the customer feel comfortable and important is a big part of selling them the car they want. Buying a car is
a big expense, I have found that the employees of Mike Anderson Chevrolet really do try and make their
experience a good and happy one. The best part is after all the wheeling and dealing, when the customer is
handed their keys and the big smile is on their face, you know your job has been done. You helped make someone happy.
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