Robert VanCleave Mystery Shop Call Report 8/5/2013
Robert VanCleave Mystery Shop Call Audio Clip 8/5/2013
LeShea Smith Mystery Shop Call Report 8/9/2013
LeShea Smith Mystery Shop Call Audio Clip 8/9/2013
Robert Van Cleave Mystery Shop Call Report 8/19/2013
Robert Van Cleave Mystery Shop Call Audio Clip 8/19/2013
LeShea Smith Call Monitoring Report 8/26/2013
