In this week's Episode of Make Money Mondays Dealer Synergy's National Phone Trainer, L.A. Williams, explains techniques on how to deal with angry customers. You need to know how to handle an angry customer and be able to stay positive and polite. You cannot allow the customer to lead you down the path of anger. You never want to get mad at your money, and your customers are your money.
Make Money Mondays - Special Edition - How to Deal with Angry Customers
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