Joe Webb of DealerKnows Will Be A Speaker At The #IS20G 12 Automotive Sales Training Conference in Nashville, March 18-20
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Bring up Blockbuster or Toys R’ Us in conversation, and you can immediately evoke a sense of nostalgia. These companies were iconic, almost unbreakable brands that were ingrained into our culture. That was twenty years ago, when innovation in the industry was what exclusives you offered in a brick-and-mortar storefront. They couldn’t have possibly predicted the meteoric rise of Amazon and Netflix. These “disruptors” foresaw the changes in the market and rode the tide to their unprecedented successes. That’s because they learned that following new trends in the market was vital in the decade where we went from computers to computers embedded in our cell phones.
This level of innovation has cast a shadow over the automotive industry, still relying on age-old practices that predate the Blockbusters of the world. Dealerships have failed to seize opportunities that could lead them to the forefront of the industry. Does the future lack a sense of direction for dealers, or is the future of marketing already laid out before us?
If the automotive industry is going to survive the rise of platforms like CarVana’s and Cars.com, they need to find the same successes that brought Amazon and Netflix into our homes. That starts with “disrupting” the competition. Dealerships need to be proactive responders to market trends, finding success in social media campaigns and innovating new ways to engage customers.
That can be as simple as video calls to consumers, engaging with them as if they were already at the dealership. This personal level of intercommunication means that salespeople can walk the lot with customers at their convenience, and see their vehicles in perspective. Videos also bring immediate benefits to advertising and marketing teams. Changing strategies by personal engagement with customers, potential and current, means that dealers can keep in constant contact with leads. Even something as simple as a “Happy Birthday” video from the dealership continues conversations with customers.
Creating content on a daily basis is another way to innovate the industry. This could come in the form of videos showcasing new cars or vlogs offering a transparent look into the dealership. This shares with the customer that you are actively seeking ways to engage with your audience. Rather than put an ad on television, email your customers with enticing offers. Instead of cold calls, share a video on social media showcasing your dealership or your salespeople. Customers are attracted to faces and personalities, and keeping constant updates on your organizations lets your potential clients know that you’re confident about your organization.
Speaking on behalf of salespeople, branding your employees through social media offers an individual way to tap into your organization without intimidating customers. Let your salespeople have their own FaceBook or Instagram accounts, keeping contact with customers to reassure them that they have an ally within your organization.
Being an active participant on social media goes beyond these platforms. Job recruitment sites and Google reviews keep you engaged with your audience. Directors and managers should take charge, but allow other leaders within your organization to tackle these responsibilities. Show your audience that you are quick to respond to their needs, and that customer service goes beyond the dealership. This allows organizations to see where they stand with customer relations and have an active way to improve their standing with customers.
New companies offer instant gratification with their purchases, including new players within the automotive industry. A dealership doesn’t need to lose ground because these companies can thrive online: it simply means that dealerships can take an active role in an ever-changing market. There may come a time where brick-and-mortar dealers lose to the convenience of CarVana or Cars.com, but if organizations ensure that they are keeping up with these trends, they have a real shot at maintaining a competitive edge that extends well into the next technological wave. Personality, active engagement and constant contact can make dealerships feel a part of the 21st century.
http://www.DealerSynergy.com 856-546-2440
Dealer Synergy is the Automotive Sales Industry’s number 1 training and consulting company. Dealer Synergy is a 9 time Dealers Choice Award Winner. Over last 13+ years DS has trained over 25,000 Automotive Sales Professionals and Managers and worked with over 1,100 individual roof tops! Dealer Synergy will help you and your dealership sell more cars, more often and more profitably by proactive education and training for Showroom Sales, Internet Sales, Phones, BDC and much more. To find out more, call Dealer Synergy today and ask for a free needs analysis.
http://www.BradleyOnDemand.com/ 856-546-2440
After Almost 5 Years, Make Money Mondays Will Be Taking A Break - 2017
In this week's Episode of Make Money Mondays Sean V. Bradley, President of Dealer Synergy, announces that this is the last week he will be creating Make Money Mondays. Do to the enormous growth of all of his companies, it has become too time consuming to continue with these free videos. However ALL the Make Money Monday videos will be accessible to members of Bradley On Demand by going to www.bradleyondemand.com. For more information about Bradley On Demand, please contact Dealer Synergy at (856)-546-2440. Within this video Sean recaps on some of the things the Automotive Industry has taught him over the past 18 years that he has been in the business. Some of the key points include that practice doesn’t make perfect, practice makes permanent. Also that the second you become more effective is the second that your pay raise kicks in. Make Money Mondays is taking a hiatus but it may not be gone forever!
To visit all of our Make Money Mondays in one place visit: http://www.MakeMoneyMondays.net/
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776.
This Video Was Created by Dealer Video Production
Visit http://dealervideoproduction.com/ for More Details
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's Nation Sales Director, Joseph Argento, explains how as the Manager, you need to help your employees check their attitudes at the door. You are a coach and a leader, you need to help your employees with their problems in a professional manner in order for them to perform up to standard at their job. The more you help your people succeed, the more you will succeed.
Make Money Mondays - Special Edition - Attitude Adjustment
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
This Video Was Created by Dealer Video Production
Visit http://dealervideoproduction.com/ for More Details
http://www.BradleyOnDemand.com/ 856-546-2440
Make Money Mondays with Sean V. Bradley - BDC Prior Customers & Orphan Owners
In this week's Episode of Make Money Mondays Sean V. Bradley, President of Dealer Synergy, explains the importance of orphan owners at your dealership. NADA says dealerships have a 70% attrition rates. When these sales people leave, their previous customers do not have a resource at your dealership. This is where you should want to adopt every previous customer and make them into your own. You should look as these orphan owners as a possible lead and should be proactive in trying to work with them.
To visit all of our Make Money Mondays in one place visit: http://www.MakeMoneyMondays.net/
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776.
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's National Phone Trainer, L.A. Williams, explains techniques on how to deal with angry customers. You need to know how to handle an angry customer and be able to stay positive and polite. You cannot allow the customer to lead you down the path of anger. You never want to get mad at your money, and your customers are your money.
Make Money Mondays - Special Edition - How to Deal with Angry Customers
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group in Philadelphia, July 10-12!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
http://www.InternetSales20Group 856-546-2440
Do NOT miss the #IS20G10 in Philadelphia!
Internet Director Sandra Dellolio submitted a Word Track to enter into the "King of The Ring" Contest in Philadelphia, July 10-12, 2017.
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's Nation Sales Director, Joseph Argento, explains how the most important investment you can make is in yourself. You as an Automotive Sales Professional should be searching for constant knowledge and education. Some of the key components for individuals to grow as a professional is to take the time to go to external learning events such as workshops and reading books. Take the time to invest in yourself and you will see a an advancement in your overall professional growth.
Make Money Mondays - Special Edition - Invest in Yourself
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's President, Sean V. Bradley explains the most important resource as an Automotive Sales Professional is your phone. You need to make sure you have good phone skills. There are many ways to communicate with a prospect over the phone. Weather you are leaving a voicemail, texting, or using social media you need to use all different types of communication when trying to connect with a customer.
Make Money Mondays with Sean V. Bradley - Phone Diversity
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's President, Sean V. Bradley explains that you should be looking to convert service customers into new leads. NADA says that customer are 7x more likely to purchase a vehicle where they get it serviced from.
Make Money Mondays with Sean V. Bradley - BDC Service Conversions
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
http://www.BradleyOnDemand.com/ 856-546-2440
Everyone Should Have A Pricing Process - Make Money Mondays - Special Edition
In this week's Episode of Make Money Mondays Special Edition, Toni Anne Fardette, Business Development Director of the Atlantic Auto Group and The Billion Dollar Girl, explains how to handle customers who go into your dealership and ask for pricing. You need to know the difference between price shopper and someone who is asking general questions. It is very important that you train your people on scripts on how to handle customers who only ask about price.
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group in Philadelphia July 10-12th!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776.
http://dealersynergy.com/Internet-Dir... 856-546-2440
If there is one training event that Dealers, General Managers, and Internet and BDC Directors need to attend this year, it's the Internet Director Development Workshop at the Newark Liberty International Airport Marriott in Newark, NJ on May 16 & 17! This intimate, 2-day Dealer Synergy-accredited course will immerse you in the world of Internet Sales & help you make more money for yourself and your business!
The Internet Director Development Workshop is designed to help strengthen and evolve every single facet of your Internet Department and teach you how to maximize your sales! While Day 1 covers all of the fundamentals of a powerful Internet Department, Day 2 dives deep into live-action training and full Internet Department audits, which will identify your weak points and show you how to turn them into your strongest assets!
This is a must-see event, so sign up now at http://dealersynergy.com/Internet-Dir... or call 856-546-2440!
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's President, Sean V. Bradley explains that you must pick up the phone and dial the phone. Most people are reluctant to dial the phone and are not making the recommended number of calls each day. There is an 11-14% connection ratio on the phone, so you should be making at least 120 calls each day to sell enough appointments.
Make Money Mondays with Sean V. Bradley - Call Reluctance
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
Dealers, You Do Not Want To Miss The First Ever "King Of The Ring" - Internet Sales 20 Group 10 from Dealer Synergy on Vimeo.
InternetSales20Group.com/ 267-319-6776
Announcing the first ever "King of the Ring!" Sean V. Bradley is issuing a challenge for Dealers to bring their word track game to Internet Sales 20 Group 10 in Philadelphia, PA! The winner will have their entire trip expenses paid, plus a thousand dollars CASH for the best word tracks in the house! So step up and show your skills, and you can bring home the title belt! That's right, the winner will get their own championship belt to take home! If you want to sponsor or throw down in the event of a lifetime, visit InternetSales20Group.com/ or call 267-319-6776!
This year's Internet Sales 20 Group is shaping up to be our best ever, with a host of dynamic speakers, including industry figures Scott Pechstein (Vice President of Sales, Autobytel Inc.), Sean Seltzer (CEO, SocialDealer), and Sean V. Bradley, CSP (Founder & President, Dealer Synergy). You won't want to miss this event, so sign up now!
http://www.BradleyOnDemand.com/ 856-546-2440
Make Money Mondays with Sean V. Bradley - Create How-To Videos for Your Customers
In this week's Episode of Make Money Mondays Sean V. Bradley, CSP, President of Dealer Synergy, discusses the significance of creating How-To videos for your customer base. Customers almost always have questions for every stage of their car buying experience, so why not have go-to videos that they can use to solve all of their problems instantly? Using professional tip-based content for service, maintenance, and even the sales process will help win over potential customers and guarantee a permanent seat for those who have already purchased a vehicle from you. So, why not take advantage of this opportunity and make more money for you and your dealership?
Sign up now for Internet Sales 20 Group 10 in Philadelphia, PA July 10-12, 2017!
http://internetsales20group.com/
To visit all of our Make Money Mondays episodes in one place visit: http://www.MakeMoneyMondays.net/
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
If you have any questions, call or text Sean on his cell 267-319-6776.
https://attendee.gotowebinar.com/register/6030811763622147073
Register For FREE Autobytel Webinar "The Phones and Internet Are The New Showroom", Presented by Sean V. Bradley, CSP
http://www.BradleyOnDemand.com/ 856-546-2440
Make Money Mondays with Sean V. Bradley - Revive Your Dead Leads
In this week's Episode of Make Money Mondays Sean explains why you should NEVER give up on your Dead Leads! There are multiple reasons why people dead their leads and if they haven't followed through on the process then they may not be dead! Focus on your dead leads if you have no others to follow.
To visit all of our Make Money Mondays in one place visit: http://www.MakeMoneyMondays.net/
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776.
http://www.BradleyOnDemand.com/ 856-546-2440
In this week's Episode of Make Money Mondays Dealer Synergy's President, Sean V. Bradley suggest the importance of knowing your used car inventory. Over 46% of people who submit a now car purchase request will end up buying a used car. Most salespeople do not even present new car prospects the option to purchase a used car. You should walk your inventory everyday whether you are in the Showroom or a BDC representative. Become a master of your pre-owned vehicles.
Make Money Mondays with Sean V. Bradley - Know Your Used Car Inventory
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776.
http://www.BradleyOnDemand.com/ 856-546-2440
Make Money Mondays with Sean V. Bradley - Special Edition - Stop Changing Your Websites
In this week's Episode of Make Money Mondays Special Edition, Chris Herman, President at Herman Advertising advises dealerships to stop changing their websites. Any time a dealership goes to a 20 Group or conference, they see the different website providers who have a "good looking website". Most dealerships go with those website providers because they think the "looks" will drive more traffic. You need to focus on the website you have now and create a process to convert traffic at a reasonable ratio. The success of a website is from the internal workings of the backend, not the "looks" of the site.
To visit all of our Make Money Mondays in one place visit: www.MakeMoneyMondays.net
If you like Make Money Mondays, you will love Bradley On Demand: http://www.BradleyOnDemand.com/
856-546-2440
For more information about Dealer Synergy, visit http://www.DealerSynergy.com/
Sign up now for the next Internet Sales 20 Group!
http://internetsales20group.com
If you have any questions, call or text Sean on his cell 267-319-6776
