A lot can be said about the power of gratitude and humility. In the automotive industry, we are thankful for our customers and often humbled by the attention they give to us during this important aspect of their lives. It's not like they're buying a car every day, right?
In this video from Jim Ziegler's Internet Battle Plan in Seattle, I discuss the importance of having the right type of focus when operating your social media for the dealership.
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