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In this week's Episode of Make Money Mondays Dealer Synergy's President, Sean V. Bradley explains that you must have a diverse library of phone scripts and processes in place for any type of situation your dealership might face. While the average dealership is using the same script for inbound and outbound purchase request, you need to be intelligent and make sure you take each sale differently. Take the time to create scripts for all different types of requests.

Make Money Mondays with Sean V. Bradley - Phone Processes & Scripts

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