Sean V. Bradley, CEO of Dealer Synergy talks about how Dentists are accurate with appointment setting, follow ups, and setting the next appointment. Dentists are also dependent on their appointments. You need to change your BDC, Internet Department and Dealership into a dentistry type appointment machine. In order to have a good BDC, you have to be better than your dentist! If you sell an automobile, you should schedule your customers first service appointment. In addition, you can use that appointment to call your customer and remind them. This will build an emotional bank account with the customer. Though the deal is over, you need to continue to build a relationship with your customer. Remember, being better then your dentist will create an amazing BDC department at your dealership!
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