So as you head into the weekend, are you setting the stage to be successful? Are we reaching people how they like to be naturally reached? When you think about the most common and effective ways people communicate today; text messaging, social media, social media messaging and cell phones; are we ignoring these avenues only focusing on sending emails & calling home and work numbers only or are we engaging people the way they naturally communicate. Here is a friendly reminder for you to get ready for the weekend so you can sell more cars, more profitably, more often!
- Put glue on the appointments by confirming them.
- Secure cell phone numbers when setting the appointments.
- Utilize social media messaging, cell phones and text messaging to confirm future appointments as well as to reset missed appointments.
- Work every deal as creatively as possible. Don't let anyone go until you've tried every option. (cash, lease, financing, extended terms, one pay leasing, trade, co-buyer)
- Remember to focus on the majors and not be distracted by the minors.
- Keep first things first.
- Be yourself.
- Be happy.
- Be positive.
- Be a team player.
- Be a TEAM!
- Give it your best!
- Work Smart!
- Work Hard!
- Remember to smile - It increases your face value! : )
- Always be thankful to your customers whether you sell them today or not. "Thank you for your business Mr. or Mrs.Customer! I truly appreciate you choosing me and allowing me the opportunity to serve you in your automotive needs. I understand there are a lot of dealers you could have chosen between where you live and here so Thank you for your business!" If they didn't buy, "Thank you for allowing me the opportunity to work on this with you. I know we didn't come to an agreement yet, but I want you to know it was a pleasure to help you today and I appreciate the chance to earn your business in the future."
Have a great weekend!
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