These girls rock! (and even Sponge Bob think so too!) We just got done some great phone training, and I have to stop and say: Great job Kelly, Kassandra and Sarah in really taking advantage of the holiday season spending, stressing urgency to come to the dealership while the deals are unbelievable, and they are having a GREAT month going into the last few days! These girls are very focused on their goals, and have truely MASTERED the process of making a great phone call, and having an answer for everything...and your results show!
We also discussed how it has really been a great start of the last week in December for them, and they all understand that there are only a few more days to buy a car in 2010! Don't let up now!!
I personally have sold 3 cars on New Year's Eve before, so don't take it lightly! There is plenty of business to be done. The party don't start until AFTER business hours, and what better way to bring in the new year with a NEW vehicle!! :)
Happy Selling, and I hope everyone has an exciting and safe New Year!
Andy Fedo
VP of Training
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