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At Dealer Synergy, we stress the importance of learning the customer's expectations and then surpassing them. Sometimes our own personal expectations get a little lost in the shuffle. That is the focus of the 3 Minute book. Set your expectations for yourself. Make some of them wild and extravagant. You may be surprised how much you will accomplish when you start picturing yourself with that kind of success. It can happen. It can happen to you. Have enough faith in yourself to know that you, and your success, are worth the work it takes to achieve it. The only real limits to your success are the limits to your own imagination and determination.

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