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  • The appointment is so critical in commitment via client and follow up to confirm. Analogous to Hair appts, nails...

    Appointment setters that are tactfully monitored and reinforced with compensation is the key via skill sets. Sales consultants overall in my 20+ years in retail automotive fixed and variable operations are challenged with this fundamental skill vs. their talent of face to face is 'best'. I held a BDC dept. at very large Ford store in San Diego where Ford continually wanted to know 'how' we accomplished a 50% appointment ratio  combined with a 50% show ratio for purchasers and  service dept appointment. Here for consultation. Michael Baker 858-414-1955

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