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Your Reputation Life after your Google Death

What happens to all your social content when you die? Do you ever think about your private information falling into the wrong hands?

Perhaps this is why I never kept a journal online or offline, knowing someone might have the pleasure of finding dirt that is sacred to me. Today we have email, electronic calendars, and myriads of documents for work and play all filed away in Google Drive. Will anyone in the future have access to them, locked away behind our passwords?

Now I’m thinking what part of my after-life reputation I want protected from the public when I die. I don’t care about parting ways with my +1's. I’m thinking I should be able to leave someone the books, music and apps I purchased rather than fretting if my Gmail or drive folder is accessed by some fruit loop.

Lawyers, scholars and the government have been urging us to prepare to protect our post mortem reputation (our content). Write a social-media will, they plead, some sort of detailed plan for how your online life should be handled after you croak.

The will is a great idea except for one thing. What if you list all your social media information and passwords in the will and a month before you die you update a password and forget to revise your will? If the social media information in that account is not accessible by the appointed “trusted contacts” because of a wrong password, that information then becomes public information. If you’re like me, I have many passwords and will change them frequently, making it cumbersome to maintain a social media will.

Here’s a review from Google’s blog:

You’d think Google Death would make his wife's life easier by managing his digital accounts for her so she can focus on the other details of handling his death.

I’d be less concerned with my Facebook account living forever, and more concerned with the wrong person accessing my private email or Google drive information and plastering it all over the internet. Sure I’m dead and would care less about my reputation, however, my loved ones might not like what they find on the net from an adversary who only wants to damage my family’s reputation and cause harm.

Google has now rolled out a technological solution, a euphemistically titled "Inactive Account Manager" tool ("Control what happens to your account when you stop using Google," the company says, i.e. die). With this tool, you set the amount of time you want Google to wait before taking action (3, 6, 9 months, or a year). One month before that deadline, if Google hasn't heard from you, it will send you an alert by either email or text message. If that month closes out and you still have not re-entered your account, Google will notify your "trusted contacts" -- you can list up to 10 -- and share your data with them if you have so chosen. The email they would get would look something like this:

Alternatively, you can set up the manager to outright delete your account without sharing it at all. This includes all data associated with the account -- Blogger posts, uploaded YouTube videos, Picasa albums, Google Voice messages, etc.  (Note to self – this is for only your Google world content, not Facebook or other social hubs).

I always say, “if you don’t have plan B, you don’t have a plan.”  Google Death is a splendid plan B when it’s time to say Ta-Ta Toots. Now you can execute your plans without you once you're gone – in a graceful way, requiring few decisions on your part. So fill out that quick form and wait for the next service from Google.

I’ll really be impressed when Google finds a way to post from the grave.

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So I'm at a two year old's birthday party this past Sunday when a seven year old walks up to my girlfriend and asks her to follow her on Instagram. It is literally amazing how technology that many professional adults are unaware of or not using is commonplace at this point to school children. I have young ones that I know who can use an Ipad, smartphone, or the
Internet better than most adults nowadays. How many of you out there remember when you got 30 minutes for $30month with your new Star Tac cell phone? Or the fear of going over minutes on your cell and getting a $500 bill? Fast forward to today and who cares about minutes anymore? Today, it's all about the data plan and text messaging. I took a look at my last few cell statements and I have not used more than 900 minutes in forever...but send/receive 9000 texts month in and month
out! Bear in mind I do not even have a home phone and haven't in years. If you are like me, it's almost aggravating when a friend CALLS instead of texts at this point...isn't it? So you are probably thinking... what does this have to do with automotive sales, or the title of this post? Well here it is: PERSON TO PERSON COMMUNICATION IS A FAST DYING ART! How will
future generations communicate with someone or something that doesn't have a "send" button on it?...or a controller? I've seen children text each other from the same room! So, take heart sales professionals. The future competition is thinning itself out without even realizing it. The value of a REAL sales person is rising faster than Google's stock
price on Wall Street. One that can COMFORTABLY communicate with another human being in person or over the phone. One that understands the importance of body language, tone and inflection, when to step on the gas, and when to hit the
brakes. One that can find common ground with a potential customer...sell themselves...sell their business...and sell their product effectively in person and during a phone conversation. For all of the Truecars of the ever changing and technology dependent modern world one thing remains constant...when
it comes down to the final phase in the buying cycle...PEOPLE WANT TO BUY FROM PEOPLE. There will be no automobile vending giant curtain to pull after building your car online. What there will be is very VERY few sales professionals left to handle...wait...this may scare the young ones...PEOPLE IN PERSON AND OVER THE PHONE. Frightening isn't it!!! So sales pros, keep sharpening your pencils, using sites like these to increase your knowledge base, attending 20
groups to perfect you craft, because in this writer's opinion, you'll be getting one hell of a raise in the years to come. We are all witnessing the death of the salesman (and women) least the truly skilled ones.

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Ralph Paglia Posted This on ADM and rather than build a separate post, I wanted to create a "Hybrid Post"... Share my thoughts as well as his thoughts and some of the ADM community's thoughts...

My heart goes out to his family and friends for their personal loss. To lose a loved one is a terrible thing. He was an icon, yes but he was a Husband, a Father, a Friend etc... first. 

I personally never had the honor of meeting Zig but I, like most of us in this industry was very influenced by him. I have read his books, studied his philosophy, watched videos of him and was completely enthralled in all that I was able to absorb! It is crazy how people influence other people. I remember reading a Zig Ziglar book when I was first started selling cars on the showroom floor 14 years ago! I remember being so excited to get to the next chapter because his information was so awesome! 

There are little things that I do to this very day that I got from reading a Zig Ziglar book. For example something simple with negotiating I learned from Zig was that in ANY transaction (And I mean ANY). Simply asking "Is that the best you can do...?" to the person trying to sell you something and then waiting for them to respond IS AWESOME! You have to ask it VERY non hostile or aggressive. Almost, "tossing" the question out there...  For example: If you were about to buy something from 9almost ANY sals person),  and they quote you the price. Just pause for a second, take in the price you have just been quoted and then ask them gently... "Is that the best you can do...? People, you will be SHOCKED at the responses you get LOL! I know I was :) People, almost fall over themselves changing it up, cutting their own prices, saying things like... "well, maybe I can do this or maybe I can get you that" :) 

Bottom line, I can go on and on about some of the brilliant strategies and philosophies of Mr. Zig Ziglar! 

Here is what I will say people "Cherish every second of life", it is gone in an instant. Be cognizant of who and what you are. 

Let me tell you what the BIGGEST "thing" I got from Zig Ziglar... His life as a whole, his legacy, his impact on the world, his influence. That is what is truly awe inspiring! 

It is surreal this last year. Zig Ziglar just passed away, recently Dr. Stephen Covey passed away and a close friend of mine (and a friend to a lot of you all) Karry Moore, Co-Founder of Car-Mercial. So, what have I taken from all of this? Well it is a sobering reality that life is a precious gift as is time and we have NO IDEA how much of it we will have. So, what is our purpose? Or what should our purpose really be while we are here for a short stint? 

PLEASE watch this quick video from FranklinCovey, The "80th Birthday"


Wow! Dr. Stephen Covey nailed it with this video! This reminds me of Zig Ziglar. This is what I one day aspire to. I am ONLY 36 years old and I have a long way to go but I am inspired to inspire others. 

Thank You Zig, you have been an inspiration to me on my journey teaching others-

Here is Ralph's Post:

ZIG FANS... HERE IS The ZIG ZIGLAR OFFICIAL COVER PHOTO. If you are a fan feel free to USE THIS AS YOUR COVER PHOTO in honor & memory of Zig. 

Our Friend, Mentor to Millions and Master Motivator Zig Ziglar passed peacefully from this world this morning. Angels are rejoicing and he is now speaking with Jesus. Please leave your favorite Zig Story or message to family at


Zig Ziglar passed from this world today after a short bout with pneumonia. Though his time on earth has ended, he is speaking with Jesus now in his heavenly home. The angels in heaven are rejoicing and his family is celebrating a life well lived. 

If Zig has impacted your life or you want to leave a message to the family, please leave your remarks on his FaceBook page. Don't worry about being too specific or long. Take as much space as you want...the family wants to know. 

Please check back on FaceBook as we will be posting when the memorial service will be held.

Replies to This ADM Discussion

Another great leaves a legacy in all salespersons that bought his books and tapes. Yes, tapes.

An icon for sure.  Thank you for the words of wisdom over the years...God Bless & rest well.

Mr. Ziglar Inspired Millions!

Well he is in good company.  Between Carroll Shelby, Irving (Stering) Silver,and now Zig,  wherever they are, someone is going to be buying a beautifully designed car, from a legend who is there with another legend. 

Let's remember they all operated in a prime time when this message would have been delivered by mail, designed on a drawing board and sold with out any CRM or Internet

Sorry to see any of them go.

You have no idea how great this man truly was. He turned my life around. Get ready for a long winded story. I was 23 years old (I'm 50 now)and working for Resort Vacations International selling timeshares at Holly Lake Ranch outside of Tyler Texas. I had lost my businesses 3 months prior when I was embezzled. I moved back in with my parents and literally even stuck a gun in my mouth, cocked it and came very close to killing myself. The only thing that saved me was the thought of my parents finding my body. 

After hibernating for about 3 months in my room, my father gave me an ultimatum, get a job, or go live in the hunting cabin. Since there was no toilet or TV in the cabin, I chose getting a job. Lone Star Steel had just laid off about 2500 people and jobs were scarce. One of the few ads in the Newspaper (that's where we used to look to find a job back in the old days) was for a sales position at Holly Lake Ranch. It was 35 miles away, but I was willing to take anything.

They immediately hired me. (little did I know they hired anyone that showed up) and I thought I had landed a killer job. Well.... After 3 months, I still hadn't sold a single timeshare. So our Sales Director called me in his office and said," Kenny, we really like you. (which is the kiss of death), But, you haven't sold anything since you started and if you don't sell by next Sunday, we're going to let you go.

One of the perks of working for Holly Lake Ranch was that you worked at a 18 hole PGA golf course. So to work out my frustrations I picked up a bucket of balls and started hitting them as hard as I could. I sliced a ball and nearly hit this "old" guy (hey, I was 23) a couple of tees down. I apologized and he asked if he could give me some pointers. I bit my lip and figured it was the least thing I could do since I nearly hit the "old" guy in the head.

He lined me up, tighten my grip, explained how I should rotate my hips, told me not to hit it so hard and stepped back. I swung, and I watched as the ball just floated into the air and straight toward the peg. It dropped about 5 feet from the hole and I went crazy.

After we finished our buckets, I offered to buy him a soda pop at the pro shop. The guy asked me why I was so dressed up and I told him about working in sales, but they were going to let me go next week. The guy said, "I used to be in sales, maybe I can help". I told him I was a lost cause that all the managers had tried to teach me and said I just wasn't a sale guy. He told me to meet him the next day and he'd have me a plan of action. 

The next day, he asked me to show him what I normally did when I was selling. I drove him around the property pointing out all the things I normally did and then showed him a cabin and told him that I would bring them to the sales office for a manager to close them after that.

So the guy tells me to forget everything everyone else had told me, and he would show me how to sell. Then he gave me a list of things he wanted me to do. Go fishing in Greenbriar lake, Fish in Holly Lake, Go swimming, rent a canoe, rent a cabin and stay in it with some friends, etc.

A couple of days later he brings me to the lodge and says,"I want you to bring your customers here, and get to know them. Don't leave until you've drank 2 cups of coffee". As you bring them to each amenity, get out of the car,  and tell then about you fishing, or swimming or canoeing.

Once you get back to the sales office, fill out your paperwork, and keep your head down without stopping. Even if they say they're not interested, say, "Okay", and ask the next question. When you finish tell them the price of the highest price week you have (which was a red week at $9500.) and if they ask for a discount, look at them like you're a confused puppy. What every you do, don't say anything else.

The next thing I knew I had gone from being dead last on the sales line, to being #1(rotation was based on your closing average). A couple of weeks later, my boss's boss flew in from Dallas for our Saturday sales meeting asking,"who this kid was that had gone from not being able to sell anything for 3 months to being the top salesperson". He asked me to stand up and tell him which manager was responsible for my sudden sales expertise. 

I told him about he guy at the driving range. And he asked me what did he tell you to do? I said,"He said to do the exact opposite of what the managers told me about selling". That pissed him off and he said," Who is this #&&#^@** that thinks he can undermine our sales process. And I said,"I think his name is Tig something". In which I receive a loud response of ZIG!?!?!?, "No I think his name is Tig". At least that was what I had been calling him for the past few weeks.

Little did I know, that the "old man" was Zig Ziglar. I had never heard of him before that. Later that day Zig came into the Main building where we hung around waiting for our "UPS" and you should have seen the sales people light up when he walked into the room. I think even the people who didn't know who he was lit up. He had just that type of charisma and charm that was contagious. Well, That's my Zig Ziglar story, Hope I didn't bore you.

Thanks.... Zig could stretch a good story out too!

Ken Nix - thanks for such a personal and heart warming story that made me smile and brought tears to my eyes. Your story should be in the movie that surely will be made about Zig Ziglar!

If they don't make a movie about that man, something's wrong in Hollywood. I always wanted to cross paths with him again and thank him and see if he remembered me. The funniest part was him having me drink 2 cups of coffee before I could leave the lodge. I got to know people on a very personal level and there were many sudden stops and mad dashes to the woods during my tours. LOL

What a great story Ken!

Ken, wow!! Man thanks for the inspiring share.
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