Sean V. Bradley's Posts (936)

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(Informal) FREE Webinar On "How To Properly Optimize Your Videos For Your Dealership" - (LIVE) Video SEO from Dealer Synergy on Vimeo.

http://www.internetsales20group.com

(Informal) FREE Webinar On "How To Properly Optimize Your Videos For Your Dealership" - (LIVE) Video SEO

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It looks like everyone wants to be in the automotive lead generation business. Over the last year I have been writing about Google Cars; a program (in beta testing) to present new car inventory to consumers shopping for a car directly in Google search results.  Dealers are charged by Google on a per lead basis. 

 

Today, I learned that TRUECar has expanded its lead generation network with a partnership with Allstate.  Industry blogger Jeff Collins shared the new Allstate lead-gen website on Facebook (shown below) and I was inspired to write about this development.

 

TRUECar already has a number of powerful business deals that generate high quality leads for car dealers.  TRUECar  partners include USAA, Consumer Reports, American Express, SunTrust Bank, and AAA.  TRUECar has reinvented itself after a well publicized series of stumbles last year.  It seems that they have perfected their business model to comply with state regulators.  The dealers who have returned on their program have told me that they are finding success with their leads and are still making decent margins. 

The addition of Allstate shows just how strong the TRUECar business model has become.  It is attracting Fortune 500 companies that are looking to monetize their customer base and add value to their members. For Allstate, the benefits of this partnership go beyond a revenue sharing opportunity since they sell car insurance.  If you can think of other companies that have a significant customer base, you can bet that TRUECar is pursuing that business.  

The TRUECar juggernaut is once again accelerating.  Scott Painter has done an amazing job of turning a PR nightmare into a flourishing business once again. Despite the turnaround, some dealers are still fearful that syndication models, like those operated by TRUECar, are bad for dealers because their own sales and DMS data can be used against them.

Do You Have An Inventory Syndication Strategy?

Many dealers are sharing their inventory to a number of the five Super Syndicators: Cars.com, Autotrader.com, KBB.com, Edmunds.com, and TRUECar.  Dealers are also using smaller syndicators like EveryCarListed.com, CarGurus.com, and CarSoup.com.  Some dealers are finding great success in pushing inventory to Craigslist or participating in a controlled marketplace offered by CarWoo!   The choices don't stop there! 

Recently serial entrepreneur Sean Wolfington brought to market http://www.Autoamigo.com in partnership with UniVision. The program claims to be the automotive industry’s first national U.S. bilingual car buying program for Hispanics. (See Press Release) Dealers wanting to reach the enormous Hispanic population now have another syndication partner to consider; Univision is the 1000 lb Gorilla in Hispanic media.

Successful dealers need to have a digital strategy that includes how they present their vehicles on their website as well as on their syndication partner website.  It can not be a set it and forget it strategy! With so many choices now, dealers must take the time to calculate the ROI from each syndication partner.  Dealers need to understand the specific value proposition from each syndication opportunity and be able to measure the impact on their sales. 

Dealers who are reading this article must make it a priority to understand how to do an ROI calculation for their syndication partners.

Just how many more syndication contracts can a dealer afford to sign?  Does there come a point where duplicate leads start to lessen the financial benefit of these services?  Should dealers just sign up for every syndication opportunity?  

From my conversations with dealers, the marketplace is becoming very crowded.  Each of the Super Syndicators are claiming that their site produces the best ROI. 

 

Paying For Duplicate Leads

With all the syndication choices presented to dealers, is anyone concern about overlap and duplicate leads? TrueCar will credit dealers for a lead if they can show that the consumer recent came into their CRM system from another source.  Other syndication services are not that friendly.For example, at this time the Google Cars program does not issue credit for leads they send dealers that also came into their CRM previously.

In addition to syndication, lead generation services from Dealix, AutoUsa, and AutoByTel are an important part of Internet sales each month.  Mix syndication and third party lead generation together, and you can see how easy it can be for dealers to get overwhelmed.  

There is no simple answer to which mix of syndication partners and third party lead sources creates the best ROI; it varies by market.  Despite the challenges, dealers need to get the mix right.

 

The Commoditization of Inventory

 

Is the TRUECar announcement with Allstate groundbreaking?  No. Will it enhance the program currently  offered to dealers with more leads? Yes.

However with more websites popping up every month claiming to get cars at a better price and providing a "better" shopping experience, the dealer's physical inventory is becoming commoditized.  Inventory in Google search results, inventory on partner websites, inventory for ethnic groups, and the list goes on.   

This trend is a wakeup call for dealers to make sure that they have a differentiated brand in their local market. Dealers need to be the local automotive expert in town that consumers trust. Brands that are only about price or payments will be lost in the sea of inventory syndication.  It speaks to having a dealership website that clearly communicates the values, ethics, and experience of the dealership.  Think video!  

It is clear that the lead generation marketplace is getting crowded, but when a consumer is connected with your dealership through a third-party, that first experience better be a great one.  Not a good one.

This goes back to some very "old" but timely advice.  Dealers need to make sure their phone processes are perfect.  With so many choices being presented to consumers online, if you blow the phone call, you may be easily taken off the shopping list.

 

Your Homework

  1. Take the time to do the ROI calculations for each of your current syndication partners.
  2. Test new syndication strategies with an open mind, they may very well add significant value.
  3. Don't ignore the importance of creating a powerful local brand in a world of commoditized inventory.
  4. Get your phone and lead handling processes perfected; consumers have more choices then ever.
  5. Investigate the lead overlaps that are happening and understand the lead return policies of your partners.

 

Brian Pasch-

Source -

http://www.dealerelite.net/profiles/blog/show?id=5283893%3ABlogPost%3A359902&xgs=1&xg_source=msg_share_post

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http://www.internetsales20group.com

The first Internet Sales 20 Group in Chicago was a HUGE Success!

One of the MOST exciting workshops was conducted by Sherry Hale of Dealix.

Sherry did an awesome job explaining in detail, EXACTLY how a dealer goes and sets up a POWERFUL 3rd party provider strategy

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Sherry Hale Of Dealix, Speaking At The Internet Sales 20 Group in Chicago (Part 1) - Automotive Digital Marketing from Dealer Synergy

Sherry Hale Of Dealix, Speaking At The Internet Sales 20 Group in Chicago (Part 2) - Automotive Digital Marketing from Dealer Synergy on 

 

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Automotive Sales - Car Sales - Showroom Sales - Training - Sean V. Bradley & Danny Alkassmi from Dealer Synergy on Vimeo.

http://www.automotivedigitaltraining.com
http://www.internetsales20group.com

Automotive Sales - Car Sales - Showroom Sales - Training - Sean V. Bradley & Danny Alkassmi

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http://www.internetsales20group.com

Tom Stuker, The Star Of The Hit Reality Show "Car Lot Rescue" Will Be A Speaker At The Internet Sales 20 Group

SPIKE
How To Sell A Car
www.spike.com
Spike Full Episodes Spike Video Clips Spike on Facebook

Tom wasn't able to make the last Internet Sales 20 Group in Chicago but he called in and conducted a phone training session on the way to Cambodia (I am dead serious) 

We are super excited to have Tom Stuker at the upcoming Internet Sales 20 Group. And Tom will be at the VIP Networking event at Eddie Deen's Ranch! 

 

YOU DO NOT WANT TO MIS THIS EVENT!!!

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Discounts Available for Trade In Velocity Customers

Please join TradeInVelocity, at the Internet Sales 20 Group’s Dallas conferenceMarch 19th - 21st! Our founder, Barry Brodsky, and VP of Operations and Marketing, Carl Bauer, will be presenting. “The Power of the Trade-In” : Maximizing your dealership’s trade-in program using the internet as the keystone. 

With tax season upon us, inventory acquisition and management is crucial for your dealership’s success. We will be outlining how using TradeInVelocity’s platform, powered by NADAguides, can help you build your inventory, and get a steady stream of cars driving to your curb weekly. 

Join us alongside other great speakers and presentations at this intimate conference. There’s a limited number of spots left, and we can potentially help you attend with a discounted rate! Simply contact us, and let us know you want to go!

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Certified FranklinCovey Trainer, Sean V. Bradley Trains An Automotive Dealer Group CRM Manager On The Time Matrix from Dealer Synergy on Vimeo.

http://www.franklincoveydealersynergy.com

I was conducting a personal (Video) Go To Meeting with an Internet Sales 20 Group client of a Dealer Group and "Time Management" came up in the conversation and so I went into details of the philosophy and strategy of FranklinCovey...

 

So... here is a snippet of our conversation, I hope you enjoy.

 

Please let me know if you have any questions-

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Automotive Internet Sales (.com) Interviews Dealer Elite Founder & VP Of Kelly Automotive Group, Chris Saraceno At NADA 2013 from Dealer Synergy on Vimeo.

http://www.internetsales20group.com
http://www.dealerelite.net

Sean V. Bradley, Founder of http://www.automotiveinternetsales.com and http://www.dealersynergy.com had the pleasure to interview Chris Saraceno at NADA 2013 in Orlando Florida.

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Automotive Internet Sales (.com) Interviews Kevin Hunt, Vice President of Dealix (A Division of ADP) At NADA 2013 from Dealer Synergy on Vimeo.

http://www.internetsales20group.com

Automotive Internet Sales (.com) Interviews Kevin Hunt, Vice President of Dealix (A Division of ADP) At NADA 2013

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