Sean V. Bradley's Posts (936)

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Make Money Mondays With Sean V. Bradley - "Twitter Jacking"

Posted by Sean V. Bradley on July 22, 2013 at 8:30am


http://www.makemoneymondays.net
http://www.dealersynergy.com

Make Money Mondays With Sean V. Bradley - "Twitter Jacking"

You will be shocked to find out that you can convert your competition's clients and prospects to yours by "Twitter Jacking". Thats right you can use Twitter to sell cars! 

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Make Money Mondays With Sean V. Bradley - Special Guest, Mark Rodriguez - Automotive Phone Sales

Posted by Sean V. Bradley on July 15, 2013 at 12:14pm


http://www.internetsales20group.com

Mark Rodriguez is a National Speakers Association Member, GNYADA Speaker /Trainer, NJ CAR Speaker / Trainer and and Internet Sales 20 Group Speaker / Trainer. Mark recently stopped by our Production Studio to share some of his wealth of knowledge in Automotive Phone Sales.

Thanks Mark!

If you like Mark's message and are interested in hearing more, then you are in luck! Mark Rodriguez is going to be speaking in Los Angles, at the upcoming Internet Sales 20 Group!

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Sean V. Bradley Training Internet Sales Directors On Projections & Forecasting - Automotive Sales

Posted by Sean V. Bradley on July 11, 2013 at 3:53pm

http://www.dealersynergy.com

http://www.internetsales20group.com

Sean V. Bradley Training Internet Sales Directors On Projections & Forecasting - Automotive Sales

I had two Internet Sales Directors Fly into my corporate office for "Internet Director Immersion Training".

This video is me "Free-Styling" My vision, my formula for profound success. This is the reason why we have so many national success stories. If you watch this video you can and learn how to duplicate this system for your dealership. I have to be honest and say, that you will have to probably watch this numerous times but it is worth it.

If you have ANY questions about this video or how YOU can do something like this for your dealership. Please feel free to email me at sean@dealersynergy.com OR you can call my cell phone # 267-319-6776

I look forward to sharing in your success-

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Introducing eMenu for iPad From Dealertrack

Posted by Sean V. Bradley on July 10, 2013 at 10:30pm

www.dealertrack.com/emenuipad.

Dealertrack eMenu for iPad transforms aftermarket selling into an interactive experience that will capture the attention of your customers. Showcase your F&I product offerings to increase sales and profits while delivering consistent presentations.

Most of your customers already use an iPad for routine tasks. Change their routine, put on a show, and personalize the sales process for each customer. Data is collected in real-time from the iPad survey tool, providing instant feedback on their interests. Your F&I manager will receive an email with survey results, page views and specific information on the products and videos viewed.

eMenu for iPad Overview
Watch Video
To schedule a free demo or learn more, call us today or fill out the form on this page.

The Power of INSIGHT and the Power to WOW:

Drive home key selling points using the latest in video, mobile and interactive drag-and-drop technology.
Rate and present your dealership’s package configurations or make adjustments on the fly from the touchscreen.
Create an individualized presentation using customer data collected in real-time from our survey tool.
Customers can submit their survey responses from the user-friendly touchscreen for automatic email delivery to your F&I manager.
Resources

eMenu for iPad Info Sheet
Related Products

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Make Money Mondays With Sean V. Bradley - "The 3 Minute Book"

Posted by Sean V. Bradley on July 8, 2013 at 9:00am

http://www.internetsales20group.com

Make Money Mondays With Sean V. Bradley - "The 3 Minute Book"

Sean V. Bradley invented a system for time management, projections, forecasting and accountability for the Internet Sales Coordinators / BDC reps that can also be utilized for Sales Consultants... And it ONLY takes 3 minutes a day. Its called the "3 Minute Book". 

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Sean V. Bradley, Certified FranklinCovey Trainer & Facilitator Training "The 7 Habits Of Highly Effective People"

Posted by Sean V. Bradley on July 4, 2013 at 9:06pm


http://www.franklincoveydealersynergy.com
http://www.internetsales20group.com

I was recently onsite at a Dealership client in Michigan and was PLEASANTLY surprised to see that the ENTIRE management team was immersed in the 7 Habits Of Highly Effective People Training! Every week they read a new chapter and discuss it in the Manger's Meeting. When I came to the dealership to train they were on habit 6... "SYNERGY"! They were so kind to invite me to share some of my thoughts and knowledge as a FranklinCovey Trainer and I had such an amazing time explaining my interpretation of Dr.Covey's message.

This video is of me "free styling" my thoughts about the 6th Habit and how it all comes together.

Enjoy!

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Attention All Hyundai Dealers... Hyundai Announces The Launch Of Hyundai Customer Reviews Powered By SureCritic

Posted by Sean V. Bradley on July 4, 2013 at 4:45pm

FROM THE DESK OF JOHN KRAFCIK

 

July 1, 2013

 

 

To All Hyundai Dealers:

 

With pleasure, I announce the launch of Hyundai Customer Reviews powered by SureCritic, a new and innovative program created for your dealership’s Service Department.  Hyundai Motor America designed this web rating and review program for you to leverage customer satisfaction in order to more efficiently market your dealership’s reputation, increase web visibility, and ultimately grow customer retention.

 

In today’s consumer-driven marketplace, automotive retailers need a web presence.  In fact, your Service Department has one, whether created by you or not.  HMA collaborated with a group of our dealers to create a program that ensures a positive presence with verified reviews from real customers.

 

Our approach is simple.  Customers complete a four question web survey about their service experience.  Customers can share their review on the social media sites of their choice.  Dealers can address and fix customer complaints before lower ratings post on the web.  Dealers can also share reviews via social media sites.

 

A six month pilot among 22 dealers produced fantastic results.

·         Ratings averaged 4.7 on a 5-point scale.  All dealers performed at 4.3 or higher.

·         95% of customers would recommend the dealer for service.

 

The law of averages applies to the web: The more real reviews your dealership receives, the closer your score reflects real performance, which is over 4-stars for most Hyundai dealers.  The many positive reviews overshadow the few negative reviews, but these negative reviews lend credibility to the process.

 

Hyundai Customer Reviews launches as a voluntary program, and I encourage all dealerships to participate.  Web ratings represent the CSI of the future.  HMA will guide you through the enrollment process and support you through the simple start-up period.

 

Hyundai Customer Reviews comes at no additional cost to you.  That’s how strong we feel about it.

 

Watch for a communication from Frank Ferrara, Executive Vice President of Customer Satisfaction, with program details.

 

Stay humble, stay hungry,

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Tim Morgan of Radley Acura Named Autobytel Dealer of the Month; Dealer of the Year Awards Slated for January 2014

Posted by Sean V. Bradley on June 29, 2013 at 3:00pm

Tim Morgan of Radley Acura Named Autobytel Dealer of the Month; Dealer of the Year Awards Slated for January 2014

Autobytel honors exceptional dealers from a competitive field of thousands of automotive retailers for outstanding Internet lead management and customer service standards

IRVINE, Calif.--(BUSINESS WIRE)--June 28, 2013--

Autobytel Inc. (Nasdaq: ABTL), the company dedicated to helping automotive consumers and dealers connect online, has named Tim Morgan, General Sales Manager of Radley Acura in Falls Church, Virginia, the Autobytel Dealer of the Month for May 2013.

The company's Dealer Awards Program honors exceptional Autobytel dealers who employ the highest standards in customer service and Internet automotive retail sales and lead management processes. The Autobytel Dealer of the Year Award is slated to be announced at the NADA Convention & Expo in New Orleans in January 2014, with the crowning dealer chosen from this year's pool of monthly winners.

Tim joins Patti Scipione of M'Lady Nissan and Paul LeRose of Pauly Toyota--who were recently named Autobytel Dealers of the Month for March and April 2013--in that pool of winners.

"One of the primary reasons the Radley Acura team is so successful is the customized approach they take with every Internet customer they service," said Jeffrey Coats, President and CEO of Autobytel Inc. "Today's car buyers are unique, each with their own set of wants and needs when it comes to finding the perfect vehicle. Tim has helped implement a personalized sales process at Radley Acura--one that evaluates Internet leads individually, addresses every inquiry in a personalized way, and provides information of substance that goes above and beyond the standard price quote."

Each month, Autobytel's sales and dealer operations teams evaluate prospective candidates from a competitive field of thousands of automotive retailers in the Autobytel network, with a monthly winner selected based on key online automotive best practices.

Criteria evaluated for the Autobytel Dealer Awards Program include conversion rates, lead management processes, customer service principles, customer and brand retention analytics and Internet department practices, among others.

"We've learned a lot in the 10-plus years we've been an Autobytel dealer, " said Morgan. "The most important thing we've learned is how to communicate with Internet customers to gain a full understanding of what they're looking for in a new car and then guide them through the entire process of finding, buying and owning that car. Our customer service ratings and internal metrics prove we're successful, and Autobytel helps our efforts by sending us great quality leads. However, being named an Autobytel Dealer of the Month, which recognizes how well we stack up against other dealers, is especially rewarding."

Radley Acura is a 27-year Acura retailer located in Falls Church, Virginia, serving the Alexandria, Fairfax and Washington, D.C. markets. The dealership offers new, used and certified pre-owned Acuras and has been a part of the Autobytel program for over 10 years. Radley Acura is a Precision Team Dealer of Distinction, the most prestigious and coveted honor that Acura can grant to its dealerships, which recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, new-car-unit sales volume, business management, customer follow-up, sales and service training.

Named #1 Dealers' Choice Awards in 2012 by Auto Dealer Monthly, and a finalist of the 2013 DrivingSales Most Valuable Insight Award this April, Autobytel consistently ranks as a top quality Internet lead provider, with the company's internally-generated leads converting at approximately three times the rate of the estimated industry average.

For more information about the Autobytel Dealer Awards Program, or to learn more about the winners as they're announced, visit the "Dealer Corner" at dealer.autobytel.com. Visit www.autobytel.com to learn about the company's leading automotive information, products and services; watch exclusive new car videos, test drives and car reviews at Autobytel's YouTube page; or join the conversation on the Autobytel Facebook Fan Page.

About Autobytel Inc.

Autobytel Inc., an online leader offering consumer purchase requests, or leads, and marketing resources to car dealers and manufacturers and providing consumers with the information they need to purchase new and used cars, pioneered the automotive Internet when it launched its flagship website, www.autobytel.com, in 1995. Autobytel continues to offer innovative products and services to help consumers buy, and auto dealers and manufacturers sell, more used and new cars. Autobytel has helped tens of millions of automotive consumers research vehicles; connected thousands of dealers nationwide with motivated car buyers; and helped every major automaker market its brand online. Through its flagship website, network of automotive sites and respected online affiliates, Autobytel continues its dedication to innovating the industry's highest quality Internet programs to provide consumers with a comprehensive and positive automotive research and purchasing experience, and auto dealers, dealer groups and auto manufacturers with some of the industry's most productive and cost-effective customer referral and marketing programs.

Investors and other interested parties can receive Autobytel news releases and invitations to special events by accessing the online registration form at investor.autobytel.com/alerts.cfm.

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